MEMBERS' CORNER

SPECIAL ANNOUNCEMENT!

Birds & Bees

Members see it first

Saturday, May 22 through Thursday, May 27

With the return of warm weather, we're excited to announce the return of Birds & Bee s! This seasonal exhibit will be open for members a week before it opens to the public.

As a special member bonus, you can feed the birds for FREE on Saturday and Sunday (May 22 and 23)! Beginning Monday, May 24, you can purchase these feeding sticks for $1. The exhibit will be open to the public from May 28 through September 6.

When you renew in 2010, you'll receive an all-new benefit for your Memphis Zoo membership. With every renewal this year, we're sending three coupons for 1/2 off guest admission! So the next time you bring a nonmember guest with you to the Zoo, they'll only have to pay half price for their general Zoo admission.

Check the envelope containing your new membership cards for this offer.

2010 Membership Levels

Individual - $45 One Named Adult	Dual - $70 Two named adults in the same household	Family - $99 Two named adults in the same household and their children ages 21 and under	Grandparent - $99 Two named adults in the same household and their grandchildren ages 21 and under
Plus package Admit a guest every time you visit. Just add $20 to the price of a dual, family or grandparent membership.
Upper Level Memberships:
Contributing: $185 Family membership benefits plus two free guests.	Associate: $300 Family membership benefits, plus two free guests and one ticket to a Chef's Dinner at the Zoo.	Patron: $500 Family membership benefits, plus two free guests and two tickets to a Chef's Dinner at the Zoo.

Exzooberance Magazine

Our bi-monthly members publication - for members and friends of the Memphis Zoo. If you are a member who is not receiving your magazine, e-mail us at membership@memphiszoo.org.

We want your feedback! If you have an interesting story idea or would like to comment about the magazine, drop us a line at membership@memphiszoo.org.

Members Discounts Online

Zoo members can now get their members discount on select events online. While not all events are posted yet, we are working on getting every event that has a member discount available to purchase over the Web.

How To Log In

Before you can receive your discount, you must log in to the membership record we have on file for you. If you do not log in, you will not see the discounted ticket price appear at the Checkout screen.

1. - Go to our ticketing page here.
2. - Click "View My Account" in the left navigation.
3. - Enter the email address that is associated with your membership.
4. - Click "Forgot Password" and we will send you the password for your account.
5. - Once you retrieve your password, enter your email and password on the "View My Account" page.
6. - In your Account page, click on the Membership tab in the Account History section.
7. - If you see a membership with a status of "Active," then you are ready to obtain your discounts for online tickets.

If you do not see a membership in your account, please call us at (901) 333-6767 or email us at membership@memphiszoo.org. We will link your account to your current active membership.

FAQs

Q. When I go to the checkout screen, why isn't my membership discount applied to the order?

A. If your membership discount is not applied to your order then your membership is not linked to the account you're using. Please call (901) 333-6767 or email membership@memphiszoo.org and assist.

Q. I selected "Print at Home" for ticket delivery, but I have not received my tickets via email.

A. It can take up to 15 minutes to receive your tickets via email. Please also check that the message was not caught in a spam or junk message folder. You may want to add onlinesales@memphiszoo.org to your safe list.

If you still have not received your order, please call (901) 333-6767 or email membership@memphiszoo.org.

Moving/Change of Address

Updating your new information with the Zoo is a snap! Just send us an e-mail at membership@memphiszoo.org or call (901) 333-6767 with your new address, and we'll do the rest. NOTE: the post office will not forward member publications from the Memphis Zoo.

Will Your Employer Upgrade Your Membership?

Did you know you may be able to upgrade your membership at no cost to you? Many employers will match your current membership contribution, which automatically promotes you to an upper-level member...with all the added benefits, too!